Surrey · Professional Services
AI that qualifies new client enquiries, follows up on consultations, and prompts reviews at the right moment.
Built for Surrey lawyer businesses by people who've watched this work for years. We design the workflow around how your team actually operates — the agents below execute it, quietly, around the clock. Your craft moves up the value chain; the boring middle moves down to AI. Transparent monthly pricing, no contracts.
Surrey — and why lawyer businesses here need this.
Surrey is BC's fastest-growing city and one of the largest service-business markets in the province — South Surrey, Cloverdale, Newton, Whalley, Fleetwood, and Guildford each have their own commercial centre and competitive dynamics. The catchment is enormous and the search volume reflects it: every category here has dozens of operators, and showing up first depends on the same three things — a fast site, a strong Google rating, and not missing the calls when they come in.
Creatrixe is headquartered in Burnaby, a short drive from Surrey, and serves the Lower Mainland alongside clients worldwide.
Where lawyer businesses leak money — and what AI relieves.
Solo and small-firm practice has an asymmetric problem: every potential-client call could be a $5,000 retainer or a 20-minute time sink, and you can't tell which until you talk to them. Most enquiries arrive when you're in court or with a client; many never call back if they hit voicemail. The intake friction loses real revenue, but doing intake yourself eats the billable hours that keep the firm running.
Firms that grow steadily aren't the ones outspending on Google ads — they're the ones whose intake and follow-up systems quietly catch the prospects other firms drop. AI is the cheapest way to get an always-on intake layer that runs a conflict check, qualifies the matter, and books a paid consultation only with people who match the practice.
The 4 AI agents below are the ones that move the needle most for lawyer businesses — designed around how your team actually works, executing what someone with domain knowledge has crafted, not what a model guessed:
📥 Intake & Triage
Picks up after-hours and overflow calls in the right tone. Captures the matter type, urgency, and basic facts. Runs a name-based conflict check against your client list (with a hard 'human reviews before booking' safety net). Routes routine matters into a paid-consultation booking flow; routes complex/sensitive matters to your direct line.
📞 Follow-Up
Quote sent and no response in 48 hours? Re-engages with a quiet, helpful note (not a chase). Consultation booked but no-show? Reschedules once, marks unqualified after that. Closes the gap between 'enquired' and 'retained' that most firms quietly leak.
⭐ Review & Reputation
Times Google / Avvo / lawyers.com prompts to the moment of resolution — when the client is most positive about the outcome. Filters for satisfaction first; happy clients go to public review platforms, less-happy clients route privately so you can address before it lands on Google.
📊 Reporting & Insight
Weekly: who enquired, who converted, who went quiet, which referral sources are paying off, which case types your time is actually going to. The numbers most solos don't have time to track.
Curious about the difference between AI doing the work vs. AI executing the work humans have crafted? Read the perspective →
Pricing — what it costs to run the recommended stack.
Most Surrey lawyer businesses start at the Growth tier (3–4 agents) and scale up after the first 60 days when the numbers come in.
Growth ($1,500–$2,000 CAD/month, 2–3 agents — strict no-advice configuration)
Monthly billing · Cancel any time · Setup in 7–14 days
If you only need one agent (e.g. just Follow-Up to stop missing calls), Starter at $1,000/mo is the right fit. See our pricing principles →
Proof — same agents, real small business, running for over a year.
Khalas Kitchen · Live · Small business
Different industry, same architecture.
Khalas Kitchen is a family-run restaurant we built infrastructure for: automated ordering, follow-up, review management, inventory intelligence, weekly reporting. Roughly 30% operational efficiency gain, 5+ hours per week back from admin, 12–18% larger average orders.
The agents that work for restaurants are mechanically the same ones that work for lawyers — different inputs, same architecture, same reliability.
Read the full case study →FAQ for lawyer-business owners
Will the AI ever give legal advice?
No. The agents are configured with hard rails: no opinions on legal matters, no statements about strategy or outcomes, no answers to 'what should I do?' questions. Anything beyond intake routing escalates to you immediately. We've shipped this configuration before — the bar associations' guidance shapes it directly.
Does this protect attorney-client privilege and confidentiality?
Yes. We architect with privilege front and centre — no client-matter data sent to third-party LLMs without explicit data-processing agreements, encryption in transit and at rest, audit logs on every access. The intake conversation is segregated until conflict-checked. Your retainer agreement covers the AI workflows like any other technology you use.
Can it integrate with Clio, MyCase, PracticePanther, or similar?
Yes. New leads, intake transcripts, and conflict-check results flow into your case-management system as draft records. The lawyer (or paralegal) reviews and converts to live matters — the AI never opens a matter or accepts a retainer on its own.
Do I need to install anything on my phones or tablets?
No. The AI agents run in the cloud and integrate with your existing phone, email, SMS, and software. Your team uses what they already use; the agents work in the background.
How long does setup take?
Typical setup is 7–14 days from contract to live. Discovery and integration mapping in week one, build and configure in week two, then a 30-day calibration period where we tune to your specific workflow.
Is there a long-term contract?
No. Monthly billing, cancel anytime. Most clients stay 12+ months because the systems keep paying for themselves — but you're not locked in.
Where are you based?
Creatrixe is headquartered in Burnaby, BC. The work is digital, so we serve clients anywhere in the world. For Greater Vancouver clients, in-person meetings are an option when they help.
Want a real number for your lawyer business?
20-minute call. We'll map the agents to your specific operation, give you a real monthly cost, and tell you what to expect in the first 30 days.